Morson wins ClearlyRated awards for client and talent service excellence
Posted on August 2021
Fewer than two per cent of all staffing agencies in the U.S. and Canada earn the Best of Staffing designation.
Morson Canada, are thrilled to announce that we have won the Best of Staffing Client and Talent Awards for providing superior service to our clients and candidates. Presented in partnership with presenting sponsor CareerBuilder and gold sponsors Indeed & Talent.com, as ClearlyRated's Best of Staffing® Award winners we have proven to be industry leaders in service quality based entirely on ratings provided by our clients and candidates.
On average, clients of winning agencies are twice as likely to be completely satisfied and candidates who have been placed by winning agencies are twice as likely to be completely satisfied with the services provided compared to those working with non-winning agencies.
Morson Canada received satisfaction scores of 9 or 10 out of 10 from 72.3% of their placed job candidates, significantly higher than the industry’s average of 40%. In addition, we also received a Net Promoter® Score of 62.5% from their clients, significantly higher than the industry's average of 28% in 2020.
"It is an honor to receive this award for our commitment to providing excellent service. We are dedicated and strive on a daily basis to make sure each customer has the best experience possible." Morson Canada’s President and CEO, Neil Smith said
“After one of the most turbulent years in modern history, winners of the 2021 Best of Staffing award have proven their commitment to go above and beyond in support of their clients and placed talent," said ClearlyRated's CEO and Founder, Eric Gregg. "These service leaders have demonstrated their capacity to be agile, to be precise, and to prioritize the client and talent experience above all else. It is my honor to celebrate and showcase 2021 Best of Staffing winners alongside feedback from their actual clients and placed talent on ClearlyRated.com!”
Part of the Morson Group, established in 1969 our mission is to bring together both extraordinary clients and talent in order to make a better future for our world. By working with these groups, we can create mutual opportunities that benefit everyone through building valuable relationships throughout the process of placing talented individuals into rewarding jobs.
About ClearlyRated
Rooted in satisfaction research for professional service firms, ClearlyRatedutilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more athttps://www.clearlyrated.com/solutions/.
About Best of Staffing
ClearlyRated's Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and placed talent. Award winners are showcased by city and area of expertise on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated ratings and testimonials.
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